Privacy Policy

Last Updated: December 2024

Your Privacy Matters

At Evolvtech LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Project requirements and specifications
  • Payment information (processed securely through third-party providers)
  • Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Device information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, including:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Marketing cookies for targeted advertising (with your consent)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our services
  • Processing service requests and project inquiries
  • Communicating with you about projects and services
  • Sending newsletters and marketing communications (with your consent)
  • Processing payments and billing
  • Analyzing website usage to improve user experience
  • Complying with legal obligations
  • Protecting against fraud and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in our operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

  • Client information: 7 years after project completion
  • Marketing data: Until you unsubscribe or request deletion
  • Website analytics: 26 months (Google Analytics default)
  • Legal compliance: As required by applicable laws

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal information
  • Restriction: Request limitation of processing
  • Withdraw Consent: Withdraw consent for marketing communications

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8.1 Third-Party Services We Use

  • Google Analytics: Website analytics and performance monitoring
  • Web3Forms: Contact form processing
  • hCaptcha: Spam protection and security
  • Payment Processors: Secure payment processing

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Get in Touch

  • Email: info@evolvtech-gambia.com
  • Phone: +220 712-2989 | +220 216-0703
  • Address: Brusubi, The Gambia
  • Data Protection Officer: Available upon request

Exercise Your Rights

To exercise any of your rights under this Privacy Policy, please contact us using the information above. We will respond to your request within 30 days of receipt.

This Privacy Policy is effective as of December 2024 and complies with applicable data protection laws including GDPR, CCPA, and local Gambian regulations.